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Privacy Policy

Last updated 17 September 2026

Who is responsible for my information?

This policy covers reefhyre.com, which is operated by ReefHyre in Mount Isa, Queensland. ReefHyre lists home-based part-time and full-time roles and passes applications to the businesses that offer them; the business, not ReefHyre, is the employer. You can write to ReefHyre at careers@reefhyre.com. ReefHyre follows the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What does ReefHyre collect when I apply?

Two kinds. First, what you type into the application form: your name, age, gender, nationality, country of residence, email address and WhatsApp number, with required fields clearly marked. Second, the WhatsApp message you send the ReefHyre HR team, which shows your WhatsApp display name, your number and whatever you wrote. If you email ReefHyre, we also receive your email address and message.

Does ReefHyre collect anything automatically?

Yes, the routine details any website receives: IP address, browser and device type, the page requested, the referring page and the time. The ReefHyre hosting provider keeps these to operate and protect reefhyre.com, and ReefHyre does not link them to applications.

What if I leave a field empty?

Required fields are needed so ReefHyre can reach you and forward your application. Leaving an optional field blank has no effect on how ReefHyre treats your application.

Is there anything I should never send ReefHyre?

Please never send passwords, one-time codes from text messages, bank or card numbers, your tax file number or photos of identity documents. ReefHyre never needs or asks for these, and deletes any that arrive.

Why does ReefHyre use my information?

To reply to your application and send role details, to pass your application to the employer for the role you picked, to answer questions sent by email or WhatsApp, to keep records of applications and conversations, to handle complaints and misuse, and to comply with the law.

Will ReefHyre sell my details or send marketing?

ReefHyre does not sell, rent or trade personal information and does not use applications for marketing. Should another role seem a better fit, ReefHyre will ask your permission before your details go anywhere for it.

Who can see my application?

Only the people at ReefHyre who handle applications, plus the employer behind your chosen role. ReefHyre names the employer and explains what will be shared before any introduction is made.

Which outside services does ReefHyre use?

reefhyre.com is hosted and protected by Cloudflare, which also forwards emails addressed to ReefHyre. Fonts are delivered by Google Fonts, meaning your browser requests them from Google. The application form is provided by WhatsForm, which receives what you type into it. Messages with ReefHyre HR travel through WhatsApp, a Meta service. Google Analytics and Google Ads, both run by Google, measure visits and form submissions as described below. These providers follow their own policies. ReefHyre will list any new provider here before switching it on.

Could my information go to authorities?

ReefHyre discloses information to authorities only when legally required, or when legally permitted and reasonably needed to look into misuse or protect the rights of a person.

How does the WhatsApp step work?

After the form, you complete your application by sending ReefHyre HR one WhatsApp message. The button opens WhatsApp with a message already written and addressed to the ReefHyre HR number, which you will see at the top of the chat. Nothing sends by itself; you read it and tap Send. If you cannot use WhatsApp, email careers@reefhyre.com and ReefHyre will help another way.

Does ReefHyre use cookies?

reefhyre.com uses Google Analytics and Google Ads, which can set cookies to count visits and to tell whether a visit from an ad ended in a submitted application. A strictly necessary security cookie may also be set by our host to stop automated abuse. You can block or delete cookies in your browser settings, and the ReefHyre site will keep working.

Does ReefHyre track me for advertising?

reefhyre.com runs Google Analytics (G-YQ9GC73YQE), loaded by the application form, and Google Ads conversion measurement (AW-18319411829). Google receives page visits, device and browser details and a signal when the application form is submitted, so ReefHyre can see how many people who arrived from an ad went on to apply. ReefHyre never puts names, phone numbers or email addresses into tracking data or URLs, and does not use enhanced conversions, Customer Match or remarketing lists.

Does my information leave Australia?

It can. Cloudflare, Google and WhatsApp operate in several countries, including the United States. ReefHyre follows the Australian Privacy Principles for overseas disclosures; email careers@reefhyre.com for details.

How long does ReefHyre keep it?

Up to twelve months after our last real conversation about a role, after which ReefHyre deletes it. ReefHyre deletes sooner if you ask, and keeps it longer only when the law or an unresolved dispute requires. Hosting logs are normally gone within 30 days.

How does ReefHyre keep it safe?

reefhyre.com uses HTTPS, and only the people handling applications can open them. No system is perfect, so if a breach is likely to cause you serious harm, ReefHyre will notify you under the Notifiable Data Breaches scheme.

If ReefHyre deletes my details, are they gone everywhere?

Employers you were introduced to, and WhatsApp itself, may hold their own records outside ReefHyre's control. ReefHyre can point you to the right place to ask them.

Can I see, change or delete my details?

You may ask ReefHyre at careers@reefhyre.com for a copy of your information, a correction, deletion or withdrawal of your application. ReefHyre may need to confirm who you are, will try to respond within 30 days and will give reasons if a request is refused. An introduction that has already happened cannot be undone.

What if my details change?

Let ReefHyre know and your record will be updated.

Does software make decisions about me?

No. A person at ReefHyre reads every application, and the employer decides who is hired.

Can children apply?

reefhyre.com is for adults looking for work. If ReefHyre finds a child's information, it is deleted.

How do I make a complaint?

Email careers@reefhyre.com and describe what happened. ReefHyre will investigate and reply in writing. If you are unhappy with the outcome, reply and someone at ReefHyre who was not involved will review it from the start.

Why does ReefHyre ask which role I want?

The form does not ask you to pick a role. ReefHyre HR goes through what is open when you message on WhatsApp, so the right details and training reach you and the application goes to the matching employer. Until an introduction has happened, you can change your mind by sending a WhatsApp message or writing to careers@reefhyre.com.

What happens to my WhatsApp conversation with ReefHyre?

ReefHyre keeps the chat so HR can see what was already discussed and avoid asking you twice. Messages are read only by people handling applications. You can ask ReefHyre to delete the conversation from its side at any time, although your own copy and WhatsApp's records are managed by you and by WhatsApp. ReefHyre never forwards your chat to marketing companies.

Can I change my mind after applying?

Changing your mind is fine. Tell ReefHyre HR on WhatsApp or write to careers@reefhyre.com, and ReefHyre will end contact about roles, make no new introductions and remove your information as described under retention, except anything ReefHyre is legally obliged to keep.

How does ReefHyre keep my information accurate?

The information ReefHyre holds comes from you, so a check before submitting helps. Where something seems incorrect, ReefHyre HR will ask you about it instead of changing it on assumption, and corrections can always be sent through WhatsApp or to careers@reefhyre.com.

Will this policy change?

It may. Updates are posted here with a new date, and if they affect information ReefHyre already holds, you will be told first where the law requires.

How do I contact ReefHyre?

ReefHyre, Mount Isa, Queensland, Australia. Email careers@reefhyre.com, every day, 9am to 5pm AEST.

🔔 Gentle reminder — ReefHyre HR replies on WhatsApp, so send them a short message once the form is in.

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